This Privacy Policy explains how 3r3r collects, uses, stores, and protects the personal data of players and visitors on the 3r3r.ws platform. We are committed to handling your information with transparency and care.
These cards highlight our core privacy commitments. They are a plain-language summary only — the full legally binding policy follows below.
All data transmitted between your device and 3r3r servers is protected by 256-bit SSL encryption — the same standard used by HBL and UBL for online banking. Your personal and financial information is never sent in plain text.
3r3r does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate your Account, process transactions, and comply with our licensing obligations.
We collect only the personal data necessary to provide you with a safe, functional gaming experience on 3r3r. Data collected for one purpose is not repurposed without your knowledge or consent where required by law.
As a 3r3r player, you have the right to request a copy of the personal data we hold about you at any time. Submit a data access request to [email protected] and we will respond within 30 calendar days.
Identity and age verification data collected during KYC is processed solely to confirm eligibility (21+ years) and comply with our international gaming licence. It is stored securely and never shared beyond licence requirements.
3r3r uses cookies to maintain session state, remember your preferences, and analyse platform performance. You can manage cookie preferences through your browser settings. We do not use cross-site tracking cookies for third-party advertising.
3r3r is Pakistan's trusted online gaming destination, serving players across Karachi, Lahore, Islamabad, Faisalabad, Peshawar, and beyond. As a platform that handles real-money transactions in Pakistani Rupees (PKR) and holds personal data on behalf of registered players, we take our data protection responsibilities seriously.
This Privacy Policy sets out in clear, plain terms what personal data we collect, why we collect it, how we use and store it, who we may share it with, and what rights you have as a data subject. We have written this document to be as transparent as possible. If you have any questions that are not answered here, please contact us at [email protected].
This Policy is to be read alongside the 3r3r Terms & Conditions, which govern the overall contractual relationship between you and the Company. In the event of any conflict between this Policy and the Terms & Conditions on a data protection matter, this Privacy Policy shall prevail.
For the purposes of applicable data protection legislation, the data controller responsible for the personal information processed under this Policy is the entity operating the 3r3r platform under its international gaming licence. The Company determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is conducted lawfully, fairly, and transparently.
All data-related enquiries, subject access requests, erasure requests, and formal privacy complaints should be directed to the Company's designated privacy contact via the support address listed in Section 16 of this Policy. We aim to acknowledge all privacy-related correspondence within 5 business days.
When you create a 3r3r Account, we collect the personal information required to establish and verify your identity, confirm your eligibility to play (21+ years of age), and set up your Account. This includes:
To comply with our international gaming licence obligations and applicable anti-money-laundering requirements, we may request the following verification documents:
We record all financial transactions conducted through your Account, including deposit amounts and timestamps, withdrawal requests and processed amounts, bonus credits and deductions, bet placements, game results, and Account balance history. Transaction records are maintained for a minimum of 5 years for audit and regulatory compliance purposes.
When you access the 3r3r Platform, we automatically collect certain technical data, including:
When you contact 3r3r via live chat or email, we retain records of those communications including the content of messages, timestamps, and the identity of the support agent who assisted you. This data is used for quality assurance, dispute resolution, and training purposes.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Name, CNIC, date of birth | KYC, age verification, Account setup |
| Contact Data | Email, phone, address | Account communication, support |
| Financial Data | Deposits, withdrawals, bet history | Transaction processing, AML compliance |
| Technical Data | IP address, device ID, browser | Security, fraud detection, analytics |
| Communication Data | Live chat logs, support emails | Dispute resolution, quality assurance |
| Cookie Data | Session cookies, preference cookies | Platform functionality, session management |
3r3r uses the personal data we collect only for the purposes described in this Policy. The primary uses are as follows:
The Company processes your personal data on the following legal bases:
3r3r does not sell, rent, or trade your personal data. We may share your personal information with third parties only in the following limited circumstances:
We engage third-party service providers who process data on our behalf under strict contractual obligations. These include payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), KYC and identity verification technology providers, fraud detection and risk management platforms, cloud infrastructure and hosting providers, and live chat and customer support software providers. All service providers are required to process your data only as instructed by 3r3r and to maintain appropriate security standards.
When you play casino games or access live dealer tables on 3r3r, limited technical data (such as session tokens and game result data) may be shared with the relevant certified game studio or live casino provider to facilitate gameplay. These providers do not receive your personally identifiable information beyond what is technically necessary.
We may disclose personal data to our gaming licence authority, financial regulators, law enforcement agencies, or courts where we are legally required to do so, or where such disclosure is necessary to protect the rights, property, or safety of 3r3r, its players, or the public.
In the event of a merger, acquisition, or sale of all or part of the Company's business, personal data held by 3r3r may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. We will notify registered players via their registered email address in advance of any such transfer where reasonably practicable.
As 3r3r operates under an international gaming licence, some personal data may be stored on or transferred to servers located outside Pakistan. Where such transfers occur, the Company takes appropriate steps to ensure that your personal data receives a level of protection consistent with the standards described in this Policy.
These steps may include entering into data processing agreements that incorporate recognised standard contractual clauses, ensuring that recipient countries or organisations maintain adequate data protection standards, and applying technical safeguards such as encryption during transfer and at rest.
We retain personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal, regulatory, and licence obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of Account + 5 years post-closure | Gaming licence obligation |
| Transaction Records | Minimum 5 years from transaction date | AML regulatory requirement |
| KYC Documents | 5 years from Account closure | Regulatory & legal compliance |
| Support Communications | 3 years from last interaction | Dispute resolution & quality assurance |
| Technical / Log Data | 13 months on a rolling basis | Security & fraud detection |
| Cookie / Session Data | Session cookies: deleted on browser close; Preference cookies: up to 12 months | Platform functionality |
After the applicable retention period expires, personal data is securely deleted or anonymised in a manner that prevents re-identification.
As a 3r3r player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request." We will respond within 30 calendar days.
Cookies are small text files stored on your device by your browser when you visit a website. 3r3r uses cookies and similar local storage technologies to operate the Platform securely, remember your session and preferences, and understand how players use the site so we can improve it.
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will affect Platform functionality and you may not be able to log in or place bets. 3r3r does not use third-party advertising cookies or cross-site tracking technologies.
All payment transactions on 3r3r are processed in Pakistani Rupees (PKR) through regulated payment channels including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. The Company does not store full payment account credentials on its own servers. Payment data is tokenised and handled directly by the respective payment service provider in compliance with applicable financial regulations.
Transaction records — including deposit amounts, withdrawal amounts, and timestamps — are retained by 3r3r as part of the financial ledger associated with your Account, for a minimum of 5 years, in compliance with anti-money-laundering regulatory requirements. These records may be reviewed in connection with any regulatory audit or investigation.
3r3r applies a same-source withdrawal policy: funds may only be returned to the payment method from which they were deposited. This is a mandatory anti-money-laundering control and applies to all registered players without exception.
The 3r3r Platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect personal data from persons under the age of 21. Age verification is a mandatory step in the registration process and is enforced through our KYC procedures.
If the Company becomes aware that personal data has been collected from a person under the age of 21, that Account will be immediately suspended, the data isolated, and the matter reviewed in accordance with our responsible gaming and regulatory obligations. If you believe that a minor has accessed or registered on the 3r3r Platform, please notify us immediately at [email protected].
3r3r implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected players and the relevant regulatory authority in accordance with applicable breach notification requirements.
The 3r3r Platform may contain links to third-party websites or resources. This Privacy Policy applies solely to the 3r3r.ws platform and its associated services. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing your personal information to them.
The Company reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or the features of the Platform. Where changes are material, we will provide advance notice to registered players via email to the registered address, or via a prominent notice on the Platform, prior to the changes taking effect.
The "Last Updated" date at the top of this document reflects when the most recent revision was made. Continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy. If you do not agree to the revised terms, please cease using the Platform and contact support to close your Account and arrange withdrawal of any remaining Balance.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 3r3r handles your personal data, please reach out through the following channels:
We are committed to resolving all privacy-related concerns promptly and fairly. Formal legal correspondence should be addressed to the Company via the support email and marked "Legal Notice — Privacy Matter." The Company will acknowledge formal legal notices within 5 business days.
Now that you understand how 3r3r protects your privacy, explore Pakistan's most trusted online gaming platform — cricket betting, live casino, and slots, all in PKR. 21+ only. Play responsibly.